Global Exercise Reimbursement Program

Frequently Asked Questions (FAQs)

In combination with the on-site Johnson & Johnson (J&J) Fitness Centers, the Global Exercise Reimbursement Program ensures that all J&J employees have access to physical activity opportunities, whether they are working at a J&J location or working remotely. Creating opportunities to be physically active is a key component in promoting a culture of healthy movement – part of our mission to become the healthiest workforce.

Program Information

What is the Global Exercise Reimbursement Program?

The Johnson & Johnson Global Exercise Reimbursement Program offers J&J employees up to $100* USD per quarter, less appropriate income taxes, for participating in the fitness activity of their choice. That’s up to $400* USD per year! Employees will be reimbursed contingent upon proof of payment and attendance at least eight times per quarter. Organized activities, leagues and races are an exception to the participation requirement, but proof of purchase is required. In addition to on-site Fitness Centers, Global Exercise Reimbursement will provide opportunities for both site-based and remote employees to incorporate healthy movement into their lives at their convenience.  

*Adjusted by country to reflect relative cost of living.

Who is eligible to participate in the Global Exercise Reimbursement Program?

All active full- and part-time Johnson & Johnson employees are eligible. The program will be implemented in a phased approach beginning with North America and connecting to payroll throughout the globe beginning in 2019.  Individuals who receive wages via a Johnson & Johnson payroll system are eligible for the Global Exercise Reimbursement program.  Individuals working at Johnson & Johnson as contractors or third-party employees are not eligible. 

How can I participate in this program if my fitness center is closed due to the COVID-19 crisis?

In these unprecedented times, supporting the health & well-being of our employees is more important than ever.  That’s why we provide a variety of options that can help you stay physically active in the comfort and safety of your home, including Personal Training, virtual subscriptions, and home gym equipment. 

I’m a new employee. When can I participate? 

J&J employees are eligible on their first day of hire. However, it may take up to four weeks to be able to access the vendor’s system to complete all necessary steps.

Will on-site Fitness Centers remain?

Yes, the Global Exercise Reimbursement benefit is offered in addition to on-site Fitness Centers and provides site-based and remote employees with additional, convenient opportunities to incorporate movement into their lives.  

Is my family eligible to participate? 

No, only J&J employees are eligible to participate.

I have a family membership that covers my spouse/partner and myself.  How do I submit reimbursement for my part of the membership?

Families are not eligible for reimbursement, however since many gyms offer family pricing packages, employees can submit the receipt for a family membership while noting the individual cost for their portion of the membership. The individual cost is typically provided when you sign up for a membership and/or in the package detail. The employee must also provide proof of a minimum of eight visits per quarter to be eligible for reimbursement.

I’m already a member of a gym. Am I eligible to participate? 

Yes, regardless of whether you have just joined a gym, or you have been a member for years, all full- and part-time employees are eligible for the Global Exercise Reimbursement Program. 

Accessing the Global Exercise Reimbursement Program

Where can I access the Global Exercise Reimbursement Program?

Where available it’s easy to access the Global Exercise Reimbursement Program by going to Castlight. Sign in to Castlight > Benefits > Exercise Reimbursement. 

If you do not have access to Castlight, you can go to

How do I register?

Set up your account by selecting the “Sign In” button on your reimbursement landing page Enter your WWID and network password to create an account or log in to an existing account. Once this is complete, you will be able to submit your request for reimbursement. 

When can I register? Is there a limited window or can I register at any time? 

You can register at any time. 

Eligible Expenses

What fees are eligible for reimbursement? 

The following are eligible for reimbursement with required proof:

• Fitness Center Membership Fees: Fitness center, health club, studio, aquatic and tennis center membership, and organized exercise program fees. Proof of purchase and proof of a minimum of 8 visits are required to earn reimbursement.

• Group Exercise Class Fees: Exercise classes that are not included in a fitness center membership and are led by certified instructors. Examples: yoga, Pilates, dance, boxing, self-defense, strength-training, core conditioning, indoor cycling, boot camp, water aerobics, etc. Proof of purchase and proof of attendance for a minimum of 8 classes are required to earn reimbursement.

• Personal Training Sessions: The personal trainer must be certified by a nationally recognized accredited organization. Proof of purchase and proof of attendance for a minimum of 8 personal training sessions are required to earn reimbursement.

• Organized Activities, Leagues, and Races: This may include, but is not limited to, entry fees for organized walks/runs/rides (5K, 10K, marathon, etc.) and fees to participate in organized leagues (e.g. softball, bowling, basketball, soccer, tennis, golf). Proof of purchase for an eligible expense is required for reimbursement.

• Virtual Subscriptions: Examples include Peloton and Beach Body on Demand. Proof of purchase and proof of participation in the form of screenshots showing completion of your virtual workout for a minimum of 8 sessions is required to earn reimbursement. 

• Home Gym Equipment: Exercise equipment purchased for at-home fitness activities are eligible for reimbursement. Options are limited to cardiovascular, strength and flexibility at home gym equipment. Examples of eligible expenses include, treadmills, ellipticals, indoor bikes, rowing machines, stability balls, free weights, medicine balls, exercise bands, exercise mats, gliders, kettlebells, jump ropes, suspension trainers, weight benches, weight plates and activity trackers. Proof of purchase for an eligible expense is required for reimbursement.

Submission Process

What documentation is needed to process my reimbursement? 

You will be asked to submit a receipt or other verifiable form of documentation from the organization sponsoring the exercise activity as proof of purchase. In addition, Johnson & Johnson requires that you utilize your chosen fitness activity a minimum of eight times per quarter (with the exception of organized activities, leagues and races). To provide proof of your visits, you can:

• Upload a screenshot or scan of a gym check-in log, used class pass/punch card or attendance log.

• Fax the information using the number listed on the website.

• Use the geo-access feature. If you are within 500 feet / 152.4 meters of your gym, log onto and check in with your mobile device.

Where do I submit my information for reimbursement? 

All supporting documentation for your request can be uploaded through your reimbursement account, which can be accessed by visiting  

How do you define a quarter for reimbursement? 

The quarterly requirement for reimbursement is defined strictly as January-March, April-June, July-September and October-December. 

What formats are acceptable when submitting the required documentation for reimbursement?

Supporting documentation can be uploaded in JPEG, GIF, TIFF, or PDF formats, and should not exceed 500KB. 

How can I confirm that my reimbursement has been processed? 

Once you log into your reimbursement account, you will be able to view your submission and the associated status.

How can I obtain a copy of the reimbursement form that I submitted?

If you need a copy of your reimbursement form, please print the document submission screen for your records. 

What if my gym is not showing in the Select Your Gym section? 

Make sure your Location Services are set to Allow on the web browser you are using.  Make sure you are typing in the full gym name and letting the site search for a few seconds. If you still cannot locate your gym or are seeing gyms in a different location, please try accessing the reimbursement site again on a personal device through the Castlight app. If your gym still does not populate in the Select Your Gym section, please refer to the Technical Support section of the FAQ for more information.


How and when will I receive my reimbursement? 

You will receive your reimbursement through Johnson & Johnson Payroll. You may log in to your GlobalFit account to check the status.  

After submission, how long does it take for my reimbursement to be processed and appear in my paycheck?

It will take approximately 2 payroll periods for your reimbursement to be received.

Is there anything that might cause delays in receiving my reimbursement? 

Providing incorrect or incomplete account information and not meeting usage requirements are some factors that might lead to delays or cause your reimbursement to be declined.

If my home gym equipment expense exceeds the quarterly reimbursement maximum, will I need to submit the receipt over multiple quarters? 

No, you may submit the entire expense in one submission. You will be approved for your expense, less appropriate taxes, up to your remaining yearly reimbursement maximum in a single request. Please note that if your request meets or exceeds the yearly reimbursement maximum, you will be unable to submit for any other expenses incurred in that year.

Other Questions

There is an on-site Fitness Center at my J&J location. Can I submit for reimbursement for any applicable employee-paid fees (i.e. membership, group exercise*, personal training)? 

Yes, all full- or part-time J&J employees are eligible to participate and submit for reimbursement for applicable fees/activities, even if these activities are offered through an on-site J&J Fitness Center.  

*J&J locations that provide Group Exercise classes as part of their no cost Fitness Center Memberships would not be eligible for reimbursement.

What is the maximum reimbursement? 

The maximum reimbursement is up to $100* USD/quarter (i.e. up to $400* USD/year), less appropriate income taxes across all programs. 

*Adjusted by country to reflect relative cost of living.

If my fitness expenses during one quarter are less than $100, can I roll that unused money over into the next quarter?

Unused funds can only be rolled over into the next quarter within the calendar year for the reimbursement of home gym equipment. 

Why do income taxes have to be taken out? 

Reimbursement of the services and/or memberships covered under this Program is considered a taxable fringe benefit in most countries. All reimbursements are processed through Johnson & Johnson Payroll and appropriate income taxes are withheld per local country-specific regulations. Consult your tax advisor for additional information.

Can I submit my purchases from last year for reimbursement?

Purchases of program options that require proof of participation, such as fitness center memberships, personal training sessions, group exercise class fees or virtual subscriptions made in the previous year may be submitted as long as the activity occurs in the current quarter/calendar year. The purchase of home gym equipment must be made in the current year in order to be eligible for reimbursement. A valid proof of purchase must be provided for all expenses.

How do I use the geo-access feature to record my visits? 

The geo-access feature allows you to provide proof of visits from your mobile device. Simply log onto and click the “check in” button when you are within 500 feet / 152.4 meters of your gym in order to have your activity recorded. When you have reached the minimum 8 visit requirement, you will be prompted to submit reimbursement for that quarter if you choose. 

Can I submit more than one request for reimbursement – for example, one for gym membership, then another one for personal training? 

Yes.  You can submit multiple items up to the reimbursable amount per quarter assuming you have completed 8 visits per category.

If I pay for my Membership, Group Exercise, Personal Training or Subscription fees annually, do I still need to submit for reimbursement quarterly? 

Yes. Quarterly submission is a requirement of the program provided employees submit proof of purchase and participation (i.e., a minimum of 8 visits per quarter) to quality for the quarterly reimbursement.

Can I get reimbursed for fitness equipment I purchase for home-use?

Yes. This is a program enhancement launched in June 2020. This includes reimbursement for the purchase of cardiovascular, strength and flexibility training equipment that will help you stay physically active from the comfort and safety of your home. 

What is not included in home gym equipment reimbursement?  

Examples of items that are not covered under this option include, but are not limited to, outdoor bicycles, bicycle accessories, helmets, running shoes, cleats, roller skates, ice skates, skateboards, scooters, recreational equipment such as scuba gear, rollerblades and exercise apparel. If you are unsure if an item is eligible, please refer to the Technical Support details for your specific country. 

With the gyms being closed due to COVID-19, it has not been possible to meet the 8 minimum visits.  Is the program making exceptions for this?  Our annual membership is paid in full at beginning of year.  

In order to earn reimbursement, an employee must provide proof of purchase as well as proof of completion for 8 workouts. If your gym is offering virtual classes or resources, you may use screenshots from the workout platform or your Apple Healthkit (iPhone users) or Google Fit (Android users) showing your activity during the time of those virtual workouts as proof of participation. If your chosen service does offer the ability to view completed workouts within their platform, you may simply submit screenshots of the completed workouts directly from there.

Can I be reimbursed for activities that are not related to physical activity?

As part of a well-being reimbursement program, we introduced reimbursement for two mental well-being options – Headspace and Calm. Proof of purchase and proof of participation in the form of screenshots showing completion of your activity for a minimum of 8 sessions is required to earn reimbursement for these virtual subscriptions. 

Technical Support 

If I have questions or difficulties, who can I contact for support?

For assistance with the Global Exercise Reimbursement program, refer to the Technical Support details for your specific country. 

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